1. Information we collect
We collect account data, profile details, photos, preferences, likes, matches, messages, reports, support requests, payment records and technical data such as IP address, device, browser and security logs.
Privacy
Privacy Policy
This Privacy Policy explains what data Romlove collects, how it is used, what may be visible to other users, and how you can manage your information.
Last updated: May 20262. Public profile visibility
Profile fields that you publish may be visible to other users and, where indexing is allowed, may appear on public pages. Do not add phone numbers, emails, addresses, external messenger handles or sensitive private data to public fields.
3. Messages and safety review
Private messages are intended for communication between users. We may process message metadata and reported messages to provide delivery, unread counters, abuse prevention and moderation.
4. Payments and memberships
When you use optional paid services, payment status, provider identifiers, plan data and related support records may be stored for accounting, fraud prevention and service delivery.
5. How we use data
We use data to operate Romlove, provide matching and communication features, prevent abuse, improve performance, send notifications, support users and comply with legal obligations.
6. Sharing and processors
We do not sell your personal data to advertisers. Data may be processed by hosting, email, analytics, payment, anti-abuse and infrastructure providers where needed to operate the service.
7. Cookies and analytics
Cookies and similar technologies support login, language settings, security, preferences, analytics and performance measurement. Browser settings may allow you to limit cookies.
8. Data retention
We keep data only as long as needed for the service, safety, accounting, dispute handling and legal obligations. Some logs may be retained for security and abuse prevention.
9. Your rights
You may edit profile data, change preferences or request account/data removal where applicable. Some records may be retained where required for safety, billing or legal reasons.
10. Security
We use access controls, secure cookies, encryption where appropriate, monitoring and moderation processes. No internet service can guarantee absolute security.
11. Adults only
Romlove is for users aged 18 and older. Accounts that appear to violate this requirement may be removed.
12. Contact and requests
For privacy questions, data requests or account issues, use the support page or public contact form.